by Elle Ray | Feb 7, 2017 | Small Business Advice
A Woman’s Path to Self-Fulfillment and Success
Yes, it’s all very Zen:
- Before enlightenment: chop wood, carry water
- After enlightenment: chop wood and carry water
I just came in from two hours of chopping wood. It’s good exercise: mindless, physical work. While I didn’t carry any water — because it’s winter outside, I did carry plenty of chopped wood. And as happens when my hands are busy, but my mind is not, I got to thinking about business and how the search for self-fulfillment and success in business is interchangeably linked with my personal goals of spiritual enlightenment, self-fulfillment and success.
Listening for Clues
My spiritual practice encourages me to listen to the world around me. When you stop thinking about yourself, your mind tends to wander in other directions. So, like I do in my spiritual practice, when I stop thinking about myself, I listen for clues as to what other people need. I always get answers.
When it comes to business, though, I too often forget to take the same road to self-fulfillment and success. It’s almost as if I don’t think business is a worthy recipient of my higher nature. But exactly the opposite is true.
Getting Out of My Own Way
When I listen for the needs of others in business, the answers may indeed often lead to the next client and more income. But it’s the practice of getting out of the way that seems to produce the outcome. I get answers when I think about what you need rather than what I need.
Whenever I have my head stuck in dark places (like up my butt), I never can see the light — only more stinky gloom and doom. When I worry about myself and my needs and desires, I cannot be open to the universe’s cries for help.
Start-Up Blues
You may be going through similar doubts if you’re an entrepreneur. As a start-up, it’s easy to find tons of issues to worry about:
- What if I can’t pay my bills?
- What if no one calls?
- What if I make a mistake?
- What if I fail?
Sometimes, the very answers are buried deep within the what-if questions:
- What if I get so busy I don’t have time to pay my bills?
- What if too many clients call, and I can’t give them all my best?
- What if I create something beautiful?
- What if I succeed?
Sounds So Familiar
This kind of existential thinking then takes me to the core. It all sounds so familiar, yet sometimes so far out of reach. I ask: “How can I profess to believe that there is a higher power setting all things right in ways that I can never understand and still worry about my business?” Is that not the very essence of hypocrisy?
If I believe that everything’s going to be all right in my personal life, then those same practices that bring me self-fulfillment and success when I’m not working should translate very well in all my business affairs. And they do!
And some of the very basic principles that have turned my sorry excuse for a human being into a pretty darn good citizen of the world work quite well in every aspect of business. Those core values I use in my own life can serve as the core and brand of my business as well, bringing with them the same level of self-fulfillment and success. Some of those include:
- Gratitude
- Generosity
- Love
- Forgiveness
- Patience
- Commitment
- Honesty
- Integrity
So just for today, I believe I’ll continue to chop wood and carry water. I’ll work hard. Give an honest day’s work. Strive for excellence in every split log and every lit blog.
It works if you work it!
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
by Guest Blogger | Jan 11, 2017 | Small Business Advice
4 Steps for Decoding the Productivity Myth
As business owners, we’re all impatient.
In our always-on, agile, tech-obsessed society, we want what we want and we want it yesterday. We depend on fatter pipelines, fuller funnels and more prospects. And the only way to meet the rising demand is to work longer hours, without breaks, and stay connected at all times. That’s the productivity myth.
Email Has Become Ubiquitous
Every time we hear the chirp of our smartphone singing in a new email, we jump to respond. We check it in bed, at the dinner table, in the park with the kids and on family vacations. A 2012 study by the Center for Creative Leadership found 60 percent of smartphone-using professionals were connected to the office for an average of 72 hours a week.
We’ve become narcissistic drones, we’re told, lacking the will power to look away from the soft glow of our iPhone 7s. We’re desperate to stay at the center of attention and frantic to remain reachable at all times.
While it’s a productivity myth, it’s also absolutely true that many of us can probably lay off the social media frenzy and not miss a beat. No one needs to know what you had for lunch, second lunch, dinner, snack or your 2 AM fridge-raid. But it’s becoming overtly clear the workplace demands propel a huge portion of the anxiety-induced phone-glancing. But social media isn’t what this is about. It’s an email obsession.
4 Steps to Slow Down & Maintain Productivity
When we slow down, we’re labeled slackers. We’re led to believe we’re doomed to get less done. We slow down, but the world races forward, leaving us in the dust. But staying in the perpetual “on” position is completely contrary to everything we know about what makes it possible for humans to perform at their highest level. And that busts the productivity myth.
- The science of a slowdown
The human body is hardwired to pulse — moving naturally through periods of higher and lower alertness. Nathaniel Kleitman, the sleep researcher who figured out the basic rest-activity cycle more than 50 years ago, said we move progressively through five stages of sleep each night, each lasting around 90 minutes. But did you know he also found our bodies operate by those same 90-minute rhythms during the day — and not just physically, but also mentally and emotionally?
Our bodies send us physiological signs when we need a break — like fidgetiness, hunger, drowsiness and loss of focus. But in general, we tend to hush them. Instead, we find artificial ways to pump up our energy: caffeine, sugary snacks and even our body’s own stress hormones, like adrenalin, noradrenalin and cortisol.
- The cycle of success
The modern model for success is broken. The idea of hunkering down for hours in front of a computer screen, plugging away all day, answering emails immediately, even late into the night, and working until you drop isn’t helping you get more done. That’s the real productivity myth. What are you giving up by working so continuously? Are you able to think as clearly and creatively? Do you produce the same quality of work in the tenth or twelfth hour of a work day as you do in the second or fourth?
Our bodies are designed to cycle. The patterns of organic labor are meant to shape our email productivity. Burned-out, neurotic employees who can’t unplug are neither productive nor creative. We need “off” time to produce a better “on” time. “On” is impossible without “off.”
- Sprint and rest
The paradox isn’t in the sprint, but rather in the rest. While it seems almost counterintuitive, the secret to sustainable greatness in email productivity is incorporating rests into your work day. Make that your new productivity myth.
Work in sprints — highly focused for short periods of time, with breaks built in — instead of being partially focused for longer periods of time. Slow down. Think about what you’re doing and how you’re doing it to produce higher quality results.
We all know your inbox is the mortal enemy to email productivity, but use it to increase your productivity. Work in 90-minute sprints, punctuated by 10- to 15-minute rests in your inbox. But insist on predictable time off, as well — evenings and weekend periods where you’re out of bounds.
- Set boundaries
Set firm boundaries to avoid allowing your email to become a sprinting rest. Email is incredibly addictive, and when you’re in it, it’s possible to get sucked into it for the rest of the day. Just as you should for your sprints, create a hard stop in your schedule for your rests.
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
by Elle Ray | Jan 3, 2017 | Small Business Advice
Smart Resolutions for Small Business Owners
Not everyone makes New Year’s resolutions. In fact, according to Statistic Brain, a German think tank, only about 45 percent of Americans even bother to come up with new goals for the coming year. And when they do, not more than 10 percent keep them for longer than just a couple weeks. It’s actually proving to be a losing proposition.
And that very well may be why the tradition that began more than 4,000 years ago has lost its luster. Back in Babylonian times, everyone was encouraged to make promises at the beginning of the new year. Mostly, they had to do with paying the bills they owed and returning borrowed stuff. But when they made those resolutions to the gods, by god, they knew they’d better keep them — or risk getting stuck with a poor crop that year.
Set the Stage
Whether or not you count on your god (or higher power) to bring you good fortune or punish you if you break your word, you still can set the stage to come out of the whole resolution business as a solid winner. It may take a little more thought and foresight to make realistic resolutions. But the process very well may be worth the effort.
Those same German brainiacs report that the people who make specific, well thought-out New Year’s resolutions are 10 times more likely to succeed in the new year. Those who don’t make any resolutions and those who spout only wishful fancies and call them resolutions are just spinning their wheels.
Get Real
A New Year’s resolution really is just another word for setting goals. And any halfway decent entrepreneur knows that goal-setting is tantamount to success. The trick now is to choose wisely rather than make predictions that are doomed to fail. Start your year with some New Year’s resolutions that you have a very good chance of achieving.
The primary focus of New Year’s resolutions — or any goals, for that matter — should be positive. Instead of setting your sights on losing weight, for example, it’s much kinder and more encouraging to want to get healthy. And that just may be the best place to start anyway:
- Get healthy. Good health doesn’t have to mean that you fit into any societal image of body perfection. But it does infer that you’ve reduced stress in your life, since stress is one of the major causes of disease and sickness in this country. Choose one new habit to institute this year in honor of your good health. Consider little things like: turning off your cell phone for one hour a day, meditating for 10 minutes each day or drinking one less beer a week.
- Give compliments. Amazing things can happen in your life when you aren’t thinking only about yourself. Not only do you make the world a happier place, but you also store up plenty of good karma to improve your own life.
- Share your talents. There’s a reason that you’re achieving success in your business and in your life. You’ve got talent. Invoke the power of payback and either give away an hour of your time every month to someone in need or take on at least one pro-bono client this year. This resolution falls into the same metaphysical category as giving compliments.
- Read your own website. It’s amazing how many small business owners get so busy that they don’t even look at their own websites. But even if your website person did a great job on your site, you need to keep it updated and current. Read through it at least every other month. Make necessary and appropriate changes. You may save a sale or earn a new client if you do.
- Clean house. Just as a cluttered office can lead to lost production time, so too can a lazy underachiever. Let the deadweight go and hire people who are hungry and want to make money for themselves and for you. This could also fall in the “get healthy” column of New Year’s resolutions, as you’ll discover how much your stress levels drop off after your poor employees leave.
- Mix business with pleasure. Never leave home without your business cards. And jump into conversations with updates on your business when at parties or other social events. You’ll be surprised how many people you know need your services or have talents you could use.
- Spend money. It’s true that you’ve got to spend money to make money, so let 2017 be the year that you loosen the purse strings a little more and hire a contractor to do some of your admin work or bring on a team of awesome writers to maintain your blog (hint, hint). As your revenues grow, you’ll wonder how you ever got along without them.
These New Year’s resolutions aren’t difficult to achieve, and they just make sense. Come back to the tradition of making resolutions. Even if you boil it down to just one, make it count. And make it real. Not only will you reap the benefits of each positive change, but you’ll feel better about yourself for trying — and succeeding! Best of luck for a rewarding, prosperous 2017.
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
by Guest Blogger | Dec 13, 2016 | Small Business Advice
Small Businesses Need Help This Time of Year
The holidays are fast approaching. Are you ready? If you’re not, it’s time to get started. Shoppers are most active during holidays and eagerly looking for the best propositions every year. And small businesses that are ready for it will win out over the stragglers.
Besides getting an early start, here are some other ways to make sure this is a successful holiday season for your small business:
Optimize Your Mobile Site
Mobile holiday shopping increased by about 60 percent in 2015 vs. 2014. Marketers are arming themselves with mobile strategies and there’s no reason why small businesses shouldn’t be on board. Here are some important factors in mobile optimization:
- Loading time. People have less patience on mobile than they have on desktop, and that’s already not very much. 50 percent of smart phone users expect a page to load in 2 seconds or less. Make sure your photos and images are light enough for fast mobile-loading so you don’t risk shoppers skipping over your slow site for a faster one.
- Make sure your checkout process is geared for mobile. Enable autofill, use drop-down menus and ask only for the most essential information. Mobile shoppers are prone to interruptions from the very devices they’re using to shop, so the more seamless you make your mobile checkout, the lower your cart abandonment rate.
Prepare Early
Online shopping means that customers don’t have to wait until businesses pull out their Christmas merchandise. Holiday shopping is starting earlier and earlier with some retailers courting shoppers as soon as August. But don’t blame the stores.
In 2015, 56.6 percent of shoppers already started making purchases by the beginning of November, a 2.2 percent increase from 2014 and a whopping 17.6 percent increase from 2008. Though peak times are still Black Friday through Christmas, businesses that are holiday-ready early can increase their overall sales.
Use Texting and Social Media for Customer Service
Many small businesses do customer service the old fashioned way. That’s fine, except while you’re dusting off your landline to call a customer, they’ve moved on to higher technological ground. By using SMS for time-sensitive customer inquiries and making it easy for customers to reach you on social media, you offer customers more convenience and better service.
When clients hit pre-holiday madness, good customer service becomes even more essential. Consider these stats:
- 72 percent of Americans own a smartphone.
- 77 percent of consumers who text aged 18–34 are more likely to have a positive perception of a company that offers text capability.
- 91 percent of retail brands use two or more social media channels.
- Failure to respond via social channels can lead to a 15 percent increase in churn rate.
- 33 percent of customers prefer to contact brands using social media rather than the telephone.
Promote Your Brand with Social Media
Engaging customers on social media is essential to marketers for businesses large and small. Facebook, Instagram, Twitter and Snapchat can help you advertise your holiday wares:
Photos are great; videos are better. Even with a small marketing budget, you can do DIY video to spruce up your social media pages. Two hot video trends right now are vertical videos and videos with subtitles, so people can watch them without volume — when they’re at work, late at night, or in a loud place.
Run contests. Contests are a fun way to get shoppers to interact with your brand. Some ideas include:
- Ask customers to share photos. Whether it’s a holiday-themed photo or a photo that’s related to your brand, this type of contest increases customer engagement.
- An essay/recipe contest. Get people to share essays on their best holiday recipes. The apparel company Hero Box increased their email address list by 1,443 clients by running an essay contest on social media.
- Give away discounts and merchandise. People love free stuff — and if all it takes is signing up to your page, sharing or tweeting, then it’s easy for customers to participate.
- Referral rewards. This is a great way to increase your customer database. Offer rewards, discounts or merchandise to customers who refer friends to your business.
Be Yourself
Small businesses don’t have the over-the-top marketing budgets that big businesses do. In a way, this gives them an edge during the holiday season when people are looking for something special for their loved ones and not something generic. Advertise your business’s originality, especially if you offer unique products that customers will be hard-pressed to find in other places.
Help your customers out by creating gift guides and making suggestions on who would like different products and wares. The homey, family-oriented climate of the holidays works in favor of small businesses, so providing personalized customer service and connecting with your community are great ways to market yourself during the holidays.
Small businesses can do well this holiday season by preparing early, optimizing their mobile sites, making good use of social media and text for advertising and customer service, and playing up the uniqueness of their products for holiday shoppers.
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
by Elle Ray | Nov 29, 2016 | Small Business Advice
It’s Not Optional for Small Business Owners
Now that Thanksgiving has passed, it’s time to gear up for the rest of the year-end holidays. The December calendar fills up quickly with parties, family gatherings, shopping trips and charity drives. The kids will be home, your home will be chaotic and your friends who work for someone else will be planning holiday trips to warmer temperatures.
But if you’re like most small business owners, you not only make the bacon, you also wrap it up, sell it, cook it and clean up afterwards. It goes without saying that you’ll be working through the holidays.
Making Choices
This is a great time of year for reflection. And one consideration that’s tantamount if you’re going to get through another year working through the holidays is to remember that you chose this life. If you wanted to clock out at five, take three- and four-day weekends on a regular basis and get paid while on your holiday cruise, then you would’ve stayed working for someone else who maybe gave you those perks.
But you didn’t. You chose to be the boss. When life gets difficult and you’re tired, remember who’s in charge. Whenever you’d rather not be working through the holidays and you think “everyone else” is having fun, that’s when it’s time to remember that this is your choice. (And believe that you’re not alone; “everyone else” isn’t exactly gallivanting from party to party.)
It’s All About Attitude
In addition to taking responsibility for the predicament you find yourself in this December, a different perspective can help you get your fill of ho-ho, merry-merry, happy-happy wishes. Consider:
- You must be doing pretty well if you have so much work that you have to keep working through the holidays.
- The parties and the celebrating you do in the future are going to be just that much sweeter because you made a success of your business.
- You’re the type of person who understands that sacrifice is required for success.
- Others can have the madness, the traffic and the drunkards this year; you get a pass.
- You’ll stay positive and pay it forward to everyone you meet this month, because you’re a successful business owner with an attitude of gratitude for your work, your talents, your clients, your staff and your source.
And little tricks don’t hurt either. After all, even the most positive, enlightened among us has a bad day once in a while. Even the most successful go-to guru has a bout of the poor-me’s occasionally. To help you get through the downsides of working through the holidays, here are a few tangible tips:
- Focus on what’s in front of you. If you’re stuck in front of your computer writing or managing spreadsheets, get through each day by maintaining your focus on the task at hand. If you’re glad-handing new clients, don’t think about tomorrow or next week and what others may be doing. Stay committed to your business.
- Stay hydrated, take time to exercise and eat well. When you’re physically run down, it’s even more difficult to maintain a positive attitude, especially when self-pity knocks.
- Prepare for the busy end-of-year obligations that every small business owner faces and get some of it out of the way early whenever you can so that you might have time for a cup of cocoa near the fire and maybe a few hours to open gifts with the family.
- Take little mini-breaks to call your adult kids or your parents. Pack a lunch with Christmas cookies and turkey sandwiches. Drink hot cider or cocoa to bring the season’s treats to you.
- Make plans for a big holiday trip next year. Or plan to take off during a slow time for your business, perhaps in the summer or during the bleak days of February. Give yourself something short-term to look forward to that will propel you through any misgivings you have about working through the holidays.
Happy Holidays from your friends at Ray Access!
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
by Mark Bloom | Oct 3, 2016 | Small Business Advice
The Longer You Wait, The More Difficult It’ll Be
As of 2016, nearly 3.5 billion people, about 40 percent of the world’s population, are connected to the Internet in some way. In the United States, about 87 percent of the country’s men, women and children go online. Of that 13 percent who don’t use the Internet:
- Over half (57 percent) are age 50 or older.
- About a third never earned a high school diploma.
- And almost a quarter earn less than $30K a year.
So unless your primary target market focuses on poor, uneducated retirees, your business needs to have an active (or better, interactive) online presence. Your business needs to be growing its Internet marketing activities year after year, because it’s the digital economy that’s expanding. By 2020, there may be as many as 20 billion Internet-connected devices (and only 7.5 billion people) in the world.
It Starts with a Website
Most businesses — including startups and nonprofits — now have a website. But that’s only the beginning if you want to really engage your customer base. If all your website does is list your business name, store hours, and contact information, you have a yellow pages entry, not a website. If you’ve paid someone to build your website but have never received a call or email from a potential customer who found you online, your website isn’t doing you any good.
A website is more than a 24/7 storefront in the digital economy. Your site can do so much more; all it needs is some attention. The principals at Ray Access have always maintained that “if you’re ignoring your website, your website’s ignoring you.” To tap into the digital economy of the future, you need to start now to lay the groundwork.
The Digital Economy Is Waiting for You
Not every business needs to be engaging social media. If your customers use it, then you need to engage them there, if for no other reason than to keep your company’s name in front of their eyes. (In fact, engaging social media is worthy of a whole series of future blog posts.) But every business can benefit from an active website.
To sell your products or services, your business needs a website that accomplishes a number of goals:
- Attracts potential customers — not just “eyeballs,” but the right “eyeballs”
- Answers questions about your business and your industry
- Presents your business as a leader in your field with a distinct advantage
- Establishes trust — because you do what you say you’re going to
- Helps people like you — not in the Facebook sense, but in a real-world way
- Persuades visitors to contact you
Let Ray Access Get Your Business on Track
You may think this is a tall order, but this is exactly what Ray Access provides its clients. Website content is the vehicle that helps you reach your business goals. A business blog provides your company an outlet to educate your audience and provide answers that people are searching for.
In the new digital economy, no one is going to beat a path to your door, even if you have the world’s best mousetrap. You need to engage the Internet to participate. You need an active website and a vibrant blog. You need Ray Access.
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.