Answering Questions
It’s the One Purpose for Blogs and Websites
Business blogs and websites have a specific purpose, but it’s not to sell your product or service. At least, not entirely. Your website needs to develop trust with your visitors. Your blog needs to attract those curious visitors to your site. And there is no better way to accomplish both those goals than to answer questions people have about your business, industry or town.
No matter what your business, no matter what product or service you provide, people will have questions about it:
- What will it do for me?
- Why is yours the better product/service?
- How much will it cost me or save me?
- How can I best use it?
The list goes on and on. You need to answer these questions. Only then will your visitors be open to buy.
Answering Questions in Your Blog
A business blog is a marketing tool. With it, you can reach out, using keywords and topics not directly related to your business, to attract more visitors to your site. Answering questions, both about your industry and about other topics, is a great way to attract readers.
For example, let say you’re a plumber. You can cover the obvious in your blog, such as “How to fix a leaky faucet” and “5 things to ask a plumber before he makes a house call.” But you can also answer related questions, such as “5 steps to winterize your home” and “Handling difficult clients.” These aren’t necessarily topics you’d expect from a plumber, but they fit right in and may attract readers you normally wouldn’t.
Answering Questions on Your Website
Your website absolutely has to answer as many of the obvious questions about your business as possible:
- Where are you located?
- What do you do, exactly?
- Why do people need your product/service?
- How are you different from anyone else?
- How do I get in touch with you?
These are the easy ones, but if your business generates more obvious questions, answer those, too. In the process, you’re generating trust. You’re sharing information about your business and industry. If it’s unique enough, you’ll get noticed. If it’s truthful enough, you’ll become trusted. If your website is clear enough and friendly enough, you’ll earn the respect of those who visit.
And that’s where the magic happens. If people trust your company, they will like it. If you provide valuable information about your business or industry or even your location, people will remember you. They may not be ready to buy your product or service right then, but when the need arises, they’ll remember you and they’ll return. Because people like doing business with people or businesses they like.
Your Business Website
Yes, the ultimate purpose of a business website is to sell your product or service. But you don’t do that by talking sales and guarantees and price points and all that for page after page after page. You do it by building trust. You do it by sharing value on your site. If a visitor learns something new on your website, that’s gold; that’s more valuable than 10 commercials.
People get online to look for answers to questions. Your website’s job is to answer as many relevant questions as possible. That’s how you attract an audience. That’s the value of content marketing. And it’s not always as simple as it sounds. It takes work. But it’s exactly what we do at Ray Access. Let us help you reach more people with well-crafted website content and a targeted blog.
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.