by Elle Ray | Oct 28, 2013 | Website Content
Web Developers Should Offer Writing Services
Consider this. If you’re a website developer, this blog post is for you specifically. But even if you don’t develop or design websites for a living, you can still learn something valuable here. Keep reading.
Web Developers Are Pros, Right?
Web developers can implement stunning designs, rotating photographs, exploding menus and search engine optimization (SEO), all while creating slick, interlinked pages under a killer domain name. It’s detail-oriented work and it takes time, maybe months to get everything approved and built.
As a web professional, you launch the site after all this hard work. The last thing you expect is the first response you get from your client: that the name is misspelled or the information on the About Us page is unintelligible. They’re mad. You’re mad. And it’s totally avoidable.
Who’s Responsible for the Content?
Website developers usually tell the client that they just use whatever content was provided. The client often expects the content to look different on the new site or somehow magically transform into marketable prose. But when no one claims responsibility, the site suffers.
Web developers are not responsible for “fixing” a site’s content. It’s not your expertise. Yet how do you think the client feels after paying thousands of dollars for a brand new website — and the first time they see it, it’s disappointing because of the content? Probably underwhelmed. Maybe even embarrassed, even if they did provide the incorrect information in the first place.
The Quick Path to a Good First Impression
It’s easy to fix that problem, however, making you and your clients look better. More importantly, it’s easy to look like the pros you are to your clients. What’s the trick?
First, never allow a client’s site to go live without a professional edit from a writing service. Friends don’t let friends go out naked, so why should you let your clients go live without the protection of good review? Avoid a site that’s full of mistakes and erroneous information, even if that’s what the client gave you. You look like a hero if you catch their mistakes.
Offer Up All the Goods
Web developers who spend significant amounts of money marketing their services and landing new business often lose referrals because they can’t give customers everything they need. Small business owners don’t want to shop around for specialists to do each piece of their website. They want one-stop shopping. Maybe that’s even why they came to you in the first place.
Why do you think super duper box stores are sprouting up across America faster than a pasture of kudzu? It’s simple: Why drive all over town when you can get groceries, a new pair of jeans, tires for the car and a new toaster all in one place?
Now we’re not advocating a Walmart-type operation, just taking the finer points of the giant’s marketing techniques that work. Clients who don’t use professional writers and editors for their website content risk wasting every penny on a losing proposition. We can’t imagine you want that kind of reputation, even if you did nothing to deserve it. We stress “did nothing.”
Provide Added Value & They’ll Remember You
In our conversations around Asheville with web developers and marketing professionals, we’re astounded that everyone doesn’t offer a writing services as an integral part of their virtual agency. There’s no better way to provide your clients with added value while boosting your own credibility than by having your own editing and writing services team working on every site before it goes live.
You can do all the analytics in the world and produce the best videos in town, but if the name of the owner if spelled wrong on the roll-out — look out. What do you want to be remembered for: the brilliant design and implementation … or the misspelling in the heading? You can either point fingers, waste more time on a project that should have been right the first time, or you can get to know us to do it right the next time. It’s up to you.
Save money, boost your credibility, satisfy your customers. Let us help you delight your clients.
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
by Elle Ray | Oct 10, 2013 | Blog Writing
What Your Blog Can Do… and What It Can’t Do
When they first appeared in the late 1990s, blogs were running commentaries of writers’ lives, much like many Twitter and Facebook accounts today. Blogs were seen as one person’s opinion and deemed as little more expert than a diary. Unfortunately, many business people still consider a blog to be a four-letter word: unnecessary and not worthy of investment.
Like most things Internet, however, the blog has evolved and changed. Today, business blog have efficiently replaced the company newsletter in that it can contain news about recent business happenings or convey information on a single subject. Blogs may still contain opinion and commentary, but they are well respected as vehicles for passing along pertinent and sometimes vital communications.
What a Blog Does
Blogs are one of the primary means of communication between professionals today, according to Penn State University. Coupled with technological tools such as RSS feeds, blogs are an inexpensive inclusion in a marketing toolbox. They allow professionals to get their ideas out to their readers easily at little cost. Blogs are short, fact-filled articles that can be sent through email, posted on a website and sent to mobile devices.
The bottom line is that a blog is one of the best vehicles around today to communicate with your audience, whether they are customers, friends or followers. And since most blogs allow comments, the platform gives you an opportunity to connect with that audience, to have an exchange of ideas and to solicit feedback on your services or products.
Blogs vs. Newsletters
Image courtesy of Stuart Miles/FreeDigitalPhotos.net
Replace your monthly newsletter with a set of four weekly blog articles (which are called “posts”). You don’t need expensive software to write and publish your posts. Once you have a website, the technology to allow blogs is usually free and quickly learned. Since everyone has a web browser, you don’t have to worry about mailing costs, and since blogs are stored online, you don’t even need a filing cabinet to store your back issues.
Producing a newsletter can be costly. One eight-page monthly newsletter professionally written and laid out can cost you up to $500 a month, and that price only goes up the more clients you have. In other words, newsletter technology doesn’t scale well. Blog posts, on the other hand, can be professionally written and produced for a little as $60 a week. They are much more accessible, and always available, to your clients.
A newsletter requires coordinating multiple articles produced in advance of publication. A blog post, in contrast, can be produced and published on the same day. Even if you post your newsletter to your website, which is always a good idea by the way, adds new content for search engines on a monthly or quarterly basis. While that’s good for search rankings, you can publish a new blog post every week, providing a constant stream of new content and forcing those search engines to re-index your site more frequently.
Blogs Are Better
So forget the old stereotype of what a blog is. It’s gone the way of the www. It’s no longer necessary to produce expensive newsletters. Join the 21st century and jump into the blogosphere. Because it’s not just a good idea; it’s what you need to get noticed. It’s what will set you apart from your competition.
When you’re ready to get started, contact us. We are communication professionals and can offer free advice. Or if you understand the value of a blog, but don’t have the internal resources to create one, can do the writing for you.
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
by Mark Bloom | Sep 18, 2013 | Content Provider
Why Ray Access Doesn’t Write for One Niche
Linda and Mark at Ray Access claim to be able to write about any topic they can research. And it’s true. They’ve written about plastic surgery, retail furniture, medical issues, construction, website development, and a whole range of other topics. Yet the prevailing “wisdom” in the industry is to specialize. Why?
Specialization Creates Experts
In today’s world, people gravitate toward experts. Experts speak the truth, they get paid lots of money for their intimate knowledge of their chosen field, and businesses and the media seek them out for advice. What’s not to like about specialization?
First, it limits your market and your audience. If your specialization is computers, you may occasionally write a piece that appeals to a wider audience, but most of the time, you’re writing for geeks. Not that there’s anything wrong with that. If your specialization is construction, you’re going to be writing for businesses in that field. Period.
While it’s easier to brand your services as a writer if you specialize, you also limit your marketing reach. An expert only matters when someone needs an expert in that field. Most days, they don’t.
Generalization Creates Opportunity
Since we can write on virtually any topic, we can write for virtually any client. Are you a dentist? We can create a terrific, engaging blog for you. Are you a landscaper? We can provide dynamic website text that’s SEO-friendly and written for the common man (or woman).
Being generalists means we specialize in a new field with every new assignment we take. We can still relate to the general population, so we don’t get bogged down in jargon. We get to learn and write about lots of different topics, and that suits us fine.
So regardless what your business is, it’s in good hands when you hire us to write about it. We offer a free estimate.
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
by Elle Ray | Jul 12, 2013 | Website Content
Ray Access’ Secret Service: Website Content
When we say that we’re “content providers,” most people — even some technical people — give us the deer-in-the-headlights look. We’re never upset or surprised. Providing content is a reasonably new field, and we’re always eager to explain what it is we actually do.
Fewer people hear “content providers” and immediately make the association that we write blog posts. They understand that businessmen and women usually don’t write their own blog posts, even if they do come up with the topic.
Providing Content Means More
But as content providers, we’re proud of all the services we perform. One of the most popular at the moment, in a trend that even took us by surprise, is writing — or more frequently, rewriting — website content.
The words on your website have a lot of work to do. They have to positively influence search engines to help deliver a high page rank for the keywords that are important to your business. Website content also has to attract the attention of those real people who find your site, either accidentally or on purpose. Perhaps most importantly, they have to tell your story.
Put Website Content to Work
If you find your website slipping in page rank, all the signs indicate that updating your content should be a first step. It’s certainly less expensive and longer-lasting than an all-out pay-per-click marketing blitz. Remember, the best traffic to your site is organic — that is, the people who find you through a search or a referral, not through an ad.
Revising your website content, checking for the keywords you need, even redesigning the site are all ways to freshen up a stale site and reinvigorate your online presence. Every time you change or add content to your website, whether through a rewrite or a blog, you force the search engines to re-index your site. And that’s usually a good thing.
Gradual Change for Best Results
So think about what you want from your website in the next year. Then start putting the pieces together to make it happen. You don’t need to complete this project overnight. In fact, it may be best to approach it piecemeal, making small changes over time, keeping those search engines busy.
When you’re ready to start work on improving your website content, consider turning to the pros. That would be us, here at Ray Access. Contact us for a free estimate for your site. Join the many other satisfied clients who have seen positive change just by updating the text on their website pages. It works!
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
by Mark Bloom | Jun 28, 2013 | Content Marketing
Ray Access and Search Engine Optimization
First, let us state that we are not in the SEO business. Our core business, however — writing blog posts, press releases, and especially website copy — can directly effect a website’s page rank. The problem for many online marketing professionals, SEO firms included, is that Google continues to tweak its algorithms for what it values … and what it punishes.
Past SEO Practices
It used to be that you could load up on backlinks — essentially, links back to your site from other sites, reputable or not — and enjoy a high page rank. No more. So here are some SEO tips. As CopyPress.com recommends, “create a compelling site (i.e., engaging content)” and “use social platforms to increase [your] visibility organically.”
At Ray Access, we see the new paradigm as a positive development. What is SEO after all except the process of positioning truly useful websites at the top of applicable search results? Google wants you to use its search engine, and so it works hard (too hard, say some) to deliver useful results every time.
Creating a Compelling Site
Again, advice from CopyPress.com, so you know it’s not just us making things up:
With so much content created everyday online, it’s not enough for a company to mass-produce dull copy and then push it heavily on every social site with a heavy paid social campaign. If you’re satisfied with a quick spike in your social traffic that will disappear as soon as your budget does, then by all means you should continue.”
Indeed, as we’ve been saying since Day 1, quality content will eventually win the SEO wars. Quality content attracts both search engines and potential customers. Quality content — without tricks or hidden costs — increases your website’s page rank organically.
Increasing Your Visibility
How does quality content do all that? People online often want answers. If you can deliver those answers in your particular field, people will find you, learn to trust you, and share your content. Yes, Virginia, quality content has “shareability,” and it’s a trait every business wants.
“Shareability” means that your content can go viral. It increases your reach on social media outlets as well as in search engine results. “Shareability,” in other words, increases your website’s visibility. And it all starts with quality content.
To learn more about how your company can benefit from the kind of quality content that we develop at Ray Access, contact us. We’re always happy to discuss our passion: clear communication.
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
by Elle Ray | May 28, 2013 | Writing
Tips from Professionals for Website Writing
Make it short.
Make it hot.
Make it memorable.
The new breed of reader doesn’t go in for long, drawn-out sentences. They don’t want complicated explanations. They want answers, plain and simple.
It’s possible many readers never really enjoyed having to decipher their information before digesting it. It’s possible readers tolerated digressive writing only with the mantra: “The next sentence will have the answers I seek, the next sentence, the next…”
On the other hand, maybe poor writing and lack of clarity is one of the driving reasons for low levels of literacy in America and worldwide. Until the World Wide Web, most information-based writing was boring, long-winded, and academic. In other words, reading was a chore.
Reading Online
Modern Internet readers often seem to be in a hurry. They have twitchy fingers just itching to swipe or click to the next page. If you want to get a message across to readers of your web page, you’ve got to connect with them in the first few seconds — or you will risk losing them, permanently. There’s always another website waiting to give them what they want.
Internet readers are not going to wait for your perfectly set-up payoff. They want information, and they want it now. Successful journalists often make the best web writers because they’ve learned to give readers answers at the top of each article. Bury the lead, as they say in the newspaper business, and you lose your readers.
An article with a good lead will hook readers, drawing them in to read, and learn, more. Craft a good lead, and your readers stick around to discover your more in-depth information. At Ray Access, we know how to write for the web. We can make your website lead the pack.
But Wait; There’s More
While many people rely on the Internet to research topics, others use it like a phone book. They too want it now, and they don’t want to have to search for it. Make it easy on them — provide your phone number, email address, or location right up front.
You don’t have to sacrifice quality for efficiency. At Ray Access, we know how to incorporate the important information like your address and hours of operation into the first page and still hook your audience to they keep them reading. The writing has to be so good, they’ll want to know more. The page has to be so well organized, it’ll be obvious where to find everything.
So give your readers what they want, whether it’s your mission statement or your physical address.
They’ll stay.
They’ll look around.
They’ll learn something.
They’ll come back for more.
Ray Access is a content marketing firm that delivers targeted words to empower your business. Contact us about your specific project to receive a quote or discuss your needs. We write website copy, blog posts, e-newsletters and more. Everything we do is thoroughly researched, professionally edited and guaranteed original.
